Accessibility

Lake of the Woods District Hospital (LWDH) is committed to identifying, removing and preventing barriers to care, services, work and learning.

If you are interested in receiving more information, or need this information in another format, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and tell us what you require. You may also complete a form to request documents in an accessible format, or other communication supports. We will be happy to assist you.

Resources:

You are also welcome to view our Multi-Year Accessibility Plan to learn about past accomplishments and initiatives LWDH continues to work on.

LWDH continually strives to improve our Accessibility Plan for programs and services for all community members and effectively remove barriers to access. Provincial standards, as well as your comments, concerns and ideas help. We welcome any feedback you may have on how we might improve accessibility.

Statement of Commitment:
The Lake of the Woods District Hospital (LWDH) is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005

Accessibility Advisory Committee
The LWDH Accessibility Advisory Committee (AAC) is composed of both LWDH key staff and community users. The AAC guides the LWDH in ensuring that it's environment and services are accessible to all.

Accessible Parking
Designated Accessible parking spots are located in the Outpatient parking lot, and an Accessible Parking Permit (APP) must be displayed.

Support Persons
Support persons accompanying people with disabilities are welcomed at the LWDH. They can access any area of the LWDH, as long as it is safe and appropriate to do so (i.e. NOT in the Operating Room). If an LWDH staff is required as an escort or guide, please inform staff at the Admitting Desk and they will arrange for the appropriate assistance.

Telephone services
The LWDH provides fully accessible telephone services to our patients, and large button, variable volume and braille telephones are available upon request for admitted patients. As well, TTY telephones are located in the hospital front lobby.
LWDH staff will communicate with patients over the telephone in clear, plain language and speak clearly and slowly. The LWDH staff will communicate with patients by other appropriate means of communication (e.g. email or TTY relay services if telephone communication is not suitable to their communication needs or is not available.)

Service Animals
The LWDH welcomes Service Animals who are accompanying people with disabilities. When possible, please inform LWDH staff about your Service Animal before your appointment or procedure, particularly if you will be admitted and an animal care plan needs to be developed.
Service Animals do not require prior authorization to enter the LWDH when accompanied by the owner, subject to the following provisions:
• The owner must provide or arrange for all required care and attention for the animal.
• The animal must be clean and in good health.
• Proof of appropriate immunization is available upon request.
• For admitted patients, requests for overnight accommodation shall be directed to the appropriate Patient Care Manager or designate.

Assistive Equipment
All patients and visitors to the LWDH are responsible for ensuring safe operation, maintenance and storage of all personal assistive equipment. All personal equipment should be clearly labeled with name and phone number.
LWDH staff are familiar with the use and operation of various assistive devices that may be used by patients with disabilities while accessing our services.
The LWDH may provide clients with short term use of certain required assistive devices, including:
* Mobility aids – i.e. , wheelchairs, walkers, crutches

Temporary Disruption
The LWDH will notify clients of any planned or unexpected disruption in the facilities or services usually used by people with disabilities, including the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available. The notice will be posted on our external website, and will be placed at all public entrances and service counters on our premises.

Patient Safety

Contact:


PH: 807 468-9861 Ext: 2282

Description:

“Quality Health Care from a Quality Team… Looking Well in the Future”

As the LWDH mission statement describes, this is our care goal for our community and this mission forms the foundation of the patient safety program.

 

 

Every staff member at LWDH strives to provide a safe environment and safe, quality care to our patients.

 

The Patient Safety program at LWDH is integrated into the Quality & Risk Management programs. Patient safety is a priority and a basic value extending  from the Board of Directors to each front-line staff member. The LWDH Patient Safety strategy is updated annually by the Patient Safety/Risk Management Committee. Through Accreditation Canada’s health care assessment program, the hospital seeks to meet national standards and best practices for patient safety. Through the Ontario Hospital Association, we participate in “Your Health Care Be Involved” program. We provide written information to each inpatient on how patients and families can participate in the patient safety program. A new program launched in October 2008 the OHA “Clean Hands Protect Lives” will provide information to patients and families on the importance of hand cleaning and patient safety.

Links:

Ontario Hospital Association
Canadian Patient Safety Institute
Consumer Medical Safety

Documents:

Your Health Care, Be Involved - Tips on what to communicate to your healthcare professional, and what they should communicate to you.

Board of Directors

 

The Board of Directors is responsible for the governance of the hospital and oversight of its management in accordance with the Public Hospitals Act/Regulations of Ontario and the Corporations Act of Ontario.  The length of the term will be for one (1) to three (3) years.  There is no remuneration provided, but Board Directors are personally rewarded through new knowledge, acquisition of new skills, and the acknowledgment that they are making a valuable contribution to the community.  Previous board experience, knowledge of Indigenous culture and vulnerable populations are valuable assets. 

The Board of Directors meets monthly and an estimated annual time commitment could range from 75 – 100 hours. 

To learn more or to indicate an interest in participating as a valued community representative, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 807-468-9861, ext 2243.

  

The Quality, Patient Safety and Risk Management Committee performs the functions under the Excellent Care for All Act, 2010 (ECFAA), and assists the Board of Directors in the performance of its governance role for monitoring all aspects of the quality of patient care and services.  Quality is defined as “doing the right thing, at the right time, in the right way, for the right person – and having the best possible results” (Agency for Health Care Research and Quality.  

This opportunity is for you if:

  • You are looking to make a valuable contribution in your community
  • You can participate in regular meetings
  • You have an interest in risk prevention

To learn more or to indicate an interest in participating as a valued community representative, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 807-468-9861, ext 2562.

 

 The Patient Family Advisory Committee membership is made up of people who have had a recent experience as a patient or as a family member of a patient who has received care at the in our hospital.  These members partner with LWDH staff and physicians to provide direct input into policies, programs and practices which affect LWDH patient care and services.  Integrating the patient’s point of view, perspective and experience into service and quality improvements across the organization will help to ensure the delivery of high-quality care.

This opportunity is for you if:

  • You can participate in monthly meetings
  • You have ideas for hospital programs and services
  • You have recently been a patient of LWDH or a caregiver for a loved one who was a patient at LWDH

To learn more or to indicate an interest in participating as a valued community representative, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 807-468-9861, ext 2212.

Please folder click here to visit our Board Of Directors Documents which include:

  • Board Director Application
  • Board Communications
  • Board Meeting Minutes
  • Governance Documents
  • and more..

 To find out more on how the Board of Directors is operated, you may read the  pdf LWDH Board of Directors Governance Policy Manual

Contact

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or to reach a Board member.

CLI/VAP Rates

Central Line Infections/Ventilator Acquired Pneumonia - 2017/2018
Q1 - April to June  Q2 - July to September  Q3 - October to December  Q4 January to March 2018
0 0 0 0 

 

Central Line Infections/Ventilator Acquired Pneumonia - 2018/2019
Q1 - April to June  Q2 - July to September  Q3 - October to December  Q4 January to March 2019
 0  0  0  0

 

Central Line Infections/Ventilator Acquired Pneumonia - 2019/2020
Q1 - April to June  Q2 - July to September  Q3 - October to December  Q4 January to March 2020
 0  0 2   0